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	<title>Comments for thomas knoll</title>
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	<link>http://thomasknoll.info</link>
	<description>thinking out loud - community cultivation &#38; customer development</description>
	<lastBuildDate>Wed, 16 May 2012 21:06:00 +0000</lastBuildDate>
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		<title>Comment on Good core values create a side-effect of easier decisions by thomasknoll</title>
		<link>http://thomasknoll.info/good-core-values-create-a-side-effect-of-easier-decisions-91151#comment-802</link>
		<dc:creator>thomasknoll</dc:creator>
		<pubDate>Wed, 16 May 2012 21:06:00 +0000</pubDate>
		<guid isPermaLink="false">http://thomasknoll.info/?p=91151#comment-802</guid>
		<description>I didn&#039;t even notice that, but now that you said it, it is staring me in the face. Thank you @openid-141675:disqus !</description>
		<content:encoded><![CDATA[<p>I didn&#8217;t even notice that, but now that you said it, it is staring me in the face. Thank you @openid-141675:disqus !</p>
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		<title>Comment on Good core values create a side-effect of easier decisions by Scott Moore</title>
		<link>http://thomasknoll.info/good-core-values-create-a-side-effect-of-easier-decisions-91151#comment-801</link>
		<dc:creator>Scott Moore</dc:creator>
		<pubDate>Wed, 16 May 2012 20:12:00 +0000</pubDate>
		<guid isPermaLink="false">http://thomasknoll.info/?p=91151#comment-801</guid>
		<description>I learned this while working at SchwabLearning.org. We had impact goals that reflected the deeper values of the organization (rely on evidence-based resources, reduce the isolation parent feel, change attitudes towards learning difficulties, take action, etc.). There were also organizational values that did not pass through to the people being served such as the value of having employees gain new skills and knowledge or the sensitivity of having Schwab&#039;s name attached to user-generated content and conversations.
Many times, these guides policy, feature, and purchasing decisions even before discussions would happen. And they were also used as factors, especially when we had to juggle trade-offs of time, money, or quality.What I like here is that your core values are, for the most part, (qualitatively) measurable so not only can you make decisions based on core values, but you can follow up decisions with measurement to see if you should continue the path or consider alternatives.  </description>
		<content:encoded><![CDATA[<p>I learned this while working at SchwabLearning.org. We had impact goals that reflected the deeper values of the organization (rely on evidence-based resources, reduce the isolation parent feel, change attitudes towards learning difficulties, take action, etc.). There were also organizational values that did not pass through to the people being served such as the value of having employees gain new skills and knowledge or the sensitivity of having Schwab&#8217;s name attached to user-generated content and conversations.</p>
<p>Many times, these guides policy, feature, and purchasing decisions even before discussions would happen. And they were also used as factors, especially when we had to juggle trade-offs of time, money, or quality.What I like here is that your core values are, for the most part, (qualitatively) measurable so not only can you make decisions based on core values, but you can follow up decisions with measurement to see if you should continue the path or consider alternatives.  </p>
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		<title>Comment on Manufacturing Happiness by Dennis Keefe</title>
		<link>http://thomasknoll.info/manufacturing-happiness-91142#comment-800</link>
		<dc:creator>Dennis Keefe</dc:creator>
		<pubDate>Sun, 04 Mar 2012 05:40:00 +0000</pubDate>
		<guid isPermaLink="false">http://thomasknoll.info/?p=91142#comment-800</guid>
		<description>I am going to try this, I could really benefit from all 5 of these everyday. Thanks!</description>
		<content:encoded><![CDATA[<p>I am going to try this, I could really benefit from all 5 of these everyday. Thanks!</p>
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		<title>Comment on forgiveness by thomasknoll</title>
		<link>http://thomasknoll.info/forgiveness-91139#comment-798</link>
		<dc:creator>thomasknoll</dc:creator>
		<pubDate>Wed, 08 Feb 2012 15:59:00 +0000</pubDate>
		<guid isPermaLink="false">http://thomasknoll.info/?p=91139#comment-798</guid>
		<description>Hey Judi, I definitely appreciate your perspective. And I certainly don&#039;t want to encourage people to &quot;pick fights&quot; just for the sake of stirring things up. At the same time, especially in business communities, I am more afraid of the other extreme... preventing anything from ever happening that *would* stir things up. So, I still stand by my premise that there still might not be a true community until somebody has apologized to someone. I honestly cannot think of a single strong community I have participated in or belonged to where this has never happened.</description>
		<content:encoded><![CDATA[<p>Hey Judi, I definitely appreciate your perspective. And I certainly don&#8217;t want to encourage people to &#8220;pick fights&#8221; just for the sake of stirring things up. At the same time, especially in business communities, I am more afraid of the other extreme&#8230; preventing anything from ever happening that *would* stir things up. So, I still stand by my premise that there still might not be a true community until somebody has apologized to someone. I honestly cannot think of a single strong community I have participated in or belonged to where this has never happened.</p>
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		<title>Comment on Peak Experience by thomasknoll</title>
		<link>http://thomasknoll.info/peak-experience-91140#comment-797</link>
		<dc:creator>thomasknoll</dc:creator>
		<pubDate>Wed, 08 Feb 2012 03:20:00 +0000</pubDate>
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		<description>I guess that is why I want to keep it alive everyday. =)</description>
		<content:encoded><![CDATA[<p>I guess that is why I want to keep it alive everyday. =)</p>
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		<title>Comment on forgiveness by Judi Huck</title>
		<link>http://thomasknoll.info/forgiveness-91139#comment-796</link>
		<dc:creator>Judi Huck</dc:creator>
		<pubDate>Tue, 07 Feb 2012 00:03:00 +0000</pubDate>
		<guid isPermaLink="false">http://thomasknoll.info/?p=91139#comment-796</guid>
		<description>Thomas, I agree with the first premise. The key word is willingness, which demonstrates a sense of care toward fellow community members.
I do not agree, however, with the second premise. I believe care can be demonstrated without actual wrongdoing, hence no need to apologize for anything specific. In certain circumstances, I&#039;ve seen community members push others to think differently without crossing the line and insulting/directly challenging each other. 
On the contrary, sense of community stems from culture and shared or relatable experience. Although conflict can bring people together if it ends in a positive light, it should not be a prerequisite for developing a rich sense of community.</description>
		<content:encoded><![CDATA[<p>Thomas, I agree with the first premise. The key word is willingness, which demonstrates a sense of care toward fellow community members.</p>
<p>I do not agree, however, with the second premise. I believe care can be demonstrated without actual wrongdoing, hence no need to apologize for anything specific. In certain circumstances, I&#8217;ve seen community members push others to think differently without crossing the line and insulting/directly challenging each other. </p>
<p>On the contrary, sense of community stems from culture and shared or relatable experience. Although conflict can bring people together if it ends in a positive light, it should not be a prerequisite for developing a rich sense of community.</p>
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		<title>Comment on Peak Experience by Mindie Kniss</title>
		<link>http://thomasknoll.info/peak-experience-91140#comment-795</link>
		<dc:creator>Mindie Kniss</dc:creator>
		<pubDate>Tue, 31 Jan 2012 17:27:00 +0000</pubDate>
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		<description>Love it!
What an awesome weekend... it&#039;s hard to believe it&#039;s over!</description>
		<content:encoded><![CDATA[<p>Love it!<br />
What an awesome weekend&#8230; it&#8217;s hard to believe it&#8217;s over!</p>
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		<title>Comment on Leave it Where You Want to Begin by Dennis Keefe</title>
		<link>http://thomasknoll.info/leave-it-where-you-want-to-begin-91133#comment-794</link>
		<dc:creator>Dennis Keefe</dc:creator>
		<pubDate>Sun, 29 Jan 2012 15:13:00 +0000</pubDate>
		<guid isPermaLink="false">http://thomasknoll.info/?p=91133#comment-794</guid>
		<description>Thanks Thomas, I am going to give that a try and checkout WriteRoom also.</description>
		<content:encoded><![CDATA[<p>Thanks Thomas, I am going to give that a try and checkout WriteRoom also.</p>
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		<title>Comment on forgiveness by Kim</title>
		<link>http://thomasknoll.info/forgiveness-91139#comment-793</link>
		<dc:creator>Kim</dc:creator>
		<pubDate>Tue, 24 Jan 2012 20:21:00 +0000</pubDate>
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		<description>Dwight, I think you are right on.  
It think it could be pride and shame.  Although shame can be prideful.  
When I talked with my clients we often differentiated the difference between guilt and shame.  Guilt is something we did (behavior) and can express and ask for forgiveness openly.  Shame (not of God you may say) is when &quot;I&quot; as a person am wrong and from that feeling of &quot;I am not a good person&quot;, comes the idea that it is then hard to ask for forgiveness.    
Interesting conversation.  :)  Thanks Thomas for getting us thinking :) </description>
		<content:encoded><![CDATA[<p>Dwight, I think you are right on.  </p>
<p>It think it could be pride and shame.  Although shame can be prideful.  <br />
When I talked with my clients we often differentiated the difference between guilt and shame.  Guilt is something we did (behavior) and can express and ask for forgiveness openly.  Shame (not of God you may say) is when &#8220;I&#8221; as a person am wrong and from that feeling of &#8220;I am not a good person&#8221;, comes the idea that it is then hard to ask for forgiveness.    <br />
Interesting conversation.  :)  Thanks Thomas for getting us thinking <img src='http://thomasknoll.info/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' />  </p>
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		<title>Comment on forgiveness by dwightk</title>
		<link>http://thomasknoll.info/forgiveness-91139#comment-792</link>
		<dc:creator>dwightk</dc:creator>
		<pubDate>Tue, 24 Jan 2012 19:30:00 +0000</pubDate>
		<guid isPermaLink="false">http://thomasknoll.info/?p=91139#comment-792</guid>
		<description>Weird, no way to reply to you Kim:
Oddly I&#039;ve realized two different types of &quot;hating it&quot; (which might both stem from pride):
1)When I don&#039;t think I need forgiveness (proud self-righteousness perhaps.)
2)When I know I need it (I&#039;m not sure. I don&#039;t think these occasions are due to embarrassment that I&#039;m not righteous, but I can&#039;t think of another reason.)
My resistance to asking feels a little different in both cases. Sometimes I&#039;m in category 1 or 2 and have no problem with asking for forgiveness. </description>
		<content:encoded><![CDATA[<p>Weird, no way to reply to you Kim:</p>
<p>Oddly I&#8217;ve realized two different types of &#8220;hating it&#8221; (which might both stem from pride):<br />
1)When I don&#8217;t think I need forgiveness (proud self-righteousness perhaps.)<br />
2)When I know I need it (I&#8217;m not sure. I don&#8217;t think these occasions are due to embarrassment that I&#8217;m not righteous, but I can&#8217;t think of another reason.)</p>
<p>My resistance to asking feels a little different in both cases. Sometimes I&#8217;m in category 1 or 2 and have no problem with asking for forgiveness. </p>
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