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	<title>Comments on: Customer Service and Community Support for Seesmic</title>
	<atom:link href="http://thomasknoll.info/customer-service-and-community-support-for-seesmic-90627/feed" rel="self" type="application/rss+xml" />
	<link>http://thomasknoll.info/customer-service-and-community-support-for-seesmic-90627</link>
	<description>thinking out loud - community cultivation &#38; customer development</description>
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		<title>By: bear</title>
		<link>http://thomasknoll.info/customer-service-and-community-support-for-seesmic-90627#comment-605</link>
		<dc:creator>bear</dc:creator>
		<pubDate>Mon, 19 Oct 2009 21:43:00 +0000</pubDate>
		<guid isPermaLink="false">http://dydimustk.com/blog/?p=90627#comment-605</guid>
		<description>&lt;p&gt;Welcome to the team dude!&lt;/p&gt;</description>
		<content:encoded><![CDATA[<p>Welcome to the team dude!</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: sean808080</title>
		<link>http://thomasknoll.info/customer-service-and-community-support-for-seesmic-90627#comment-603</link>
		<dc:creator>sean808080</dc:creator>
		<pubDate>Tue, 03 Jun 2008 02:17:04 +0000</pubDate>
		<guid isPermaLink="false">http://dydimustk.com/blog/?p=90627#comment-603</guid>
		<description>&lt;p&gt;hey there! i hope you&#039;re getting settled nicely in SF. just a note to say i&#039;ve been very impressed with the way seesmic has approached customer service.&lt;/p&gt;
&lt;p&gt;i&#039;m so impressed that i &lt;a href=&quot;http://sean808080.com/blog/seesmic-raising-the-bar/&quot; rel=&quot;nofollow&quot;&gt;
wrote a little blog post on this awesome level of transparency.&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;keep up the good work!&lt;/p&gt;
&lt;p&gt;http://sean808080.com/blog/seesmic-raising-the-bar if the html  above doesn&#039;t work.&lt;/p&gt;
</description>
		<content:encoded><![CDATA[<p>hey there! i hope you&#8217;re getting settled nicely in SF. just a note to say i&#8217;ve been very impressed with the way seesmic has approached customer service.</p>
<p>i&#8217;m so impressed that i <a href="http://sean808080.com/blog/seesmic-raising-the-bar/" rel="nofollow"><br />
wrote a little blog post on this awesome level of transparency.</a></p>
<p>keep up the good work!</p>
<p><a href="http://sean808080.com/blog/seesmic-raising-the-bar" rel="nofollow">http://sean808080.com/blog/seesmic-raising-the-bar</a> if the html  above doesn&#8217;t work.</p>
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	</item>
	<item>
		<title>By: fred2baro</title>
		<link>http://thomasknoll.info/customer-service-and-community-support-for-seesmic-90627#comment-588</link>
		<dc:creator>fred2baro</dc:creator>
		<pubDate>Sat, 19 Apr 2008 00:26:48 +0000</pubDate>
		<guid isPermaLink="false">http://dydimustk.com/blog/?p=90627#comment-588</guid>
		<description>&lt;p&gt;Great !! i will be happy to help you with the french community, I&#039;m well know by the tech team - yes i&#039;m that troll ;-) . Can&#039;t wait to see you go thru things ... and to sort all this things out .&lt;/p&gt;
</description>
		<content:encoded><![CDATA[<p>Great !! i will be happy to help you with the french community, I&#8217;m well know by the tech team &#8211; yes i&#8217;m that troll <img src='http://thomasknoll.info/wp-includes/images/smilies/icon_wink.gif' alt=';-)' class='wp-smiley' />  . Can&#8217;t wait to see you go thru things &#8230; and to sort all this things out .</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Rick Mahn</title>
		<link>http://thomasknoll.info/customer-service-and-community-support-for-seesmic-90627#comment-586</link>
		<dc:creator>Rick Mahn</dc:creator>
		<pubDate>Sat, 12 Apr 2008 05:41:52 +0000</pubDate>
		<guid isPermaLink="false">http://dydimustk.com/blog/?p=90627#comment-586</guid>
		<description>&lt;p&gt;[...] like to congratulate my friend Thomas Knoll on becoming the new Seesmic Customer Service and Community Support person.&#160; Thomas has a great interest in helping people use technology, and an easygoing manner [...]&lt;/p&gt;
</description>
		<content:encoded><![CDATA[<p>[...] like to congratulate my friend Thomas Knoll on becoming the new Seesmic Customer Service and Community Support person.&nbsp; Thomas has a great interest in helping people use technology, and an easygoing manner [...]</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: SMB MSP</title>
		<link>http://thomasknoll.info/customer-service-and-community-support-for-seesmic-90627#comment-585</link>
		<dc:creator>SMB MSP</dc:creator>
		<pubDate>Sat, 12 Apr 2008 00:54:55 +0000</pubDate>
		<guid isPermaLink="false">http://dydimustk.com/blog/?p=90627#comment-585</guid>
		<description>&lt;p&gt;[...] a really great two hours &amp; so much fun to see many people that I&#8217;ve met on Twitter! And @dydimustk announced his new role with Seesmic as their Customer Service &amp; Community Support [...]&lt;/p&gt;
</description>
		<content:encoded><![CDATA[<p>[...] a really great two hours &amp; so much fun to see many people that I&#8217;ve met on Twitter! And @dydimustk announced his new role with Seesmic as their Customer Service &amp; Community Support [...]</p>
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	</item>
	<item>
		<title>By: Connie Bensen</title>
		<link>http://thomasknoll.info/customer-service-and-community-support-for-seesmic-90627#comment-584</link>
		<dc:creator>Connie Bensen</dc:creator>
		<pubDate>Sat, 12 Apr 2008 00:33:54 +0000</pubDate>
		<guid isPermaLink="false">http://dydimustk.com/blog/?p=90627#comment-584</guid>
		<description>&lt;p&gt;Congratulations to my Twitter friend! That is totally awesome!  It was great to see you at the SM breakfast this morning (I was on the back channel, but hope to attend in May!).&lt;/p&gt;
</description>
		<content:encoded><![CDATA[<p>Congratulations to my Twitter friend! That is totally awesome!  It was great to see you at the SM breakfast this morning (I was on the back channel, but hope to attend in May!).</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Rick Mahn</title>
		<link>http://thomasknoll.info/customer-service-and-community-support-for-seesmic-90627#comment-583</link>
		<dc:creator>Rick Mahn</dc:creator>
		<pubDate>Fri, 11 Apr 2008 17:59:05 +0000</pubDate>
		<guid isPermaLink="false">http://dydimustk.com/blog/?p=90627#comment-583</guid>
		<description>&lt;p&gt;Thomas, I know this is the absolute best thing to happen to Seesmic.  They&#039;ve been doing a good job interacting with their user base, but with your passion to help others, this great platform will become even better.&lt;/p&gt;
&lt;p&gt;Congratulations!&lt;/p&gt;
&lt;p&gt;~Rick&lt;/p&gt;
</description>
		<content:encoded><![CDATA[<p>Thomas, I know this is the absolute best thing to happen to Seesmic.  They&#8217;ve been doing a good job interacting with their user base, but with your passion to help others, this great platform will become even better.</p>
<p>Congratulations!</p>
<p>~Rick</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Mike Bruder</title>
		<link>http://thomasknoll.info/customer-service-and-community-support-for-seesmic-90627#comment-582</link>
		<dc:creator>Mike Bruder</dc:creator>
		<pubDate>Fri, 11 Apr 2008 12:42:52 +0000</pubDate>
		<guid isPermaLink="false">http://dydimustk.com/blog/?p=90627#comment-582</guid>
		<description>&lt;p&gt;This is really awesome!  Where will you be located?  When do you start?&lt;/p&gt;
</description>
		<content:encoded><![CDATA[<p>This is really awesome!  Where will you be located?  When do you start?</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: porridge</title>
		<link>http://thomasknoll.info/customer-service-and-community-support-for-seesmic-90627#comment-581</link>
		<dc:creator>porridge</dc:creator>
		<pubDate>Fri, 11 Apr 2008 12:24:46 +0000</pubDate>
		<guid isPermaLink="false">http://dydimustk.com/blog/?p=90627#comment-581</guid>
		<description>&lt;p&gt;Congrats, man! V.cool!&lt;/p&gt;
</description>
		<content:encoded><![CDATA[<p>Congrats, man! V.cool!</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Mierow</title>
		<link>http://thomasknoll.info/customer-service-and-community-support-for-seesmic-90627#comment-580</link>
		<dc:creator>Mierow</dc:creator>
		<pubDate>Fri, 11 Apr 2008 12:16:27 +0000</pubDate>
		<guid isPermaLink="false">http://dydimustk.com/blog/?p=90627#comment-580</guid>
		<description>&lt;p&gt;Awesome! I can&#039;t wait to see/hear what you do next :)&lt;/p&gt;
</description>
		<content:encoded><![CDATA[<p>Awesome! I can&#8217;t wait to see/hear what you do next <img src='http://thomasknoll.info/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
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