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	<title>thomas knoll&#187; actb</title>
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	<description>thinking out loud - community cultivation &#38; customer development</description>
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		<title>Users Are People Too</title>
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		<pubDate>Wed, 24 Feb 2010 08:18:00 +0000</pubDate>
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		<category><![CDATA[actb]]></category>
		<category><![CDATA[loveyourcustomer]]></category>
		<category><![CDATA[octribe]]></category>
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		<description><![CDATA[Just ran across my new favorite #loveyourcustomer hack! Back in the video days of Seesmic it was very easy to &#8216;humanize&#8217; our users. They were real talking faces streaming down our screens all day long. I got to know many &#8230; <a href="http://thomasknoll.info/users-are-people-too-90892">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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