Tag Archives: community
Three-minute Rule is a Great first step into Customer Development
Most companies I have spoken with–who are reluctant to explore the customer development process–feel that talking to customers is too hard and don’t even know where to begin. The secret (there is no secret) is to just start. It is much easier to have done something, than to think about doing something. In other words, [...]
Tweets inspired by morning sessions at DreamForce
I would love to come back to these tweets and dig in a little further under the surface. But, I wanted to at least quickly capture some of the thoughts inspired by this morning’s sessions at DreamForce. (The #’s link out to the original tweet.)
Do you have a visual, defined, roadmap for customer success that [...]
Posted in community Also tagged customers, df09, goals, ideas, innovation, metrics, octribe, twitter Leave a comment
Sustainable Community – Over Eager Greeter
Ricardo Nunez made a comment in a previous post, that got me thinking about the transition from “engage and help everybody” to “the community maintaining itself”? A noble goal for cultivating a community. Though, like infinity, it is a goal you can never really reach. But, I wanted to share a few observations I’ve made [...]
books on community
Brainstorming titles of books on community with @communitygirl:
“Community: All is Fair in Love and War”
“Community: These People Kill Me”
“Community: Love Scales”
[ via tweeeet ]
Community: All is Fair in Love and War
Community is not all peaches and ponies. It is hard work and messy and beautiful and creative and draining. People are mean. And people are [...]
relationships with content
“Here’s the thing … it’s all about the relationships you have w/ your people. And people don’t have relationships with content. They have a relationship w/ you.”
[ via ElizabethPW on chrisbrogan.com ]
I *heart* this so much. Mostly because I have a relationship with Elizabeth, which began at a tweetup with Chris Brogan, from which we [...]
I hate Community Management
People’s “relationships” are emergent and thus can’t be managed. That is, they can be influenced but not controlled.
[ via Charlie Ehin ]
a.k.a. Why I Think ‘manager’ is the worst word to follow the word ‘community’
I prefer the phrase Community Cultivation and try to map all tasks and skills against gardening metaphors:
planting seeds
mindfulness about environmental [...]
in or out
we found that the more ‘flexible’ we made a membership, the less people were likely to use them
tara ‘miss rogue’ hunt
lent2008
Jon Swanson invited a ragtag crew of lovers and go-getters to participate in a community blog for Lent 2008. It is a beautiful mess and I’m honored to participate. I’ll be posting on Saturday’s through Easter.
First Post: hard to let go
Sustainable
As the lenten season approaches, my thoughts are shifting towards sustainability. Yet, I’m surrounded by a world burdened with the very opposite concern. I have found hope in a recent thread of personal interest and study called Value Network Analysis. The following post crested for me at the intersection of lent, a work situation, and [...]
Users Are People Too