Tag Archives: conversation

Ask Seesmic

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Some of my favorite words are transparency, honesty, sincerity, genuineness, and authenticity. I love being the community manager for Seesmic, because I get to live these words everyday in my job.

One of our users, sean808080, recently took notice of the way we like to interact with our community in his post entitled, “Seesmic – Raising the Bar “:

What is most interesting for Seesmic’s “users” is not so much the technical hurdles in doing video seamlessly but rather how Seesmic has chosen to interact with it’s customers.

[...] when was the last time you ever saw a company’s executives interacting with users face to face and asking for questions?

A better question to ask: why aren’t more key players at a company made available to users to interact this way? Why have we endured the ‘wizard of oz’ schtick from companies that do not have the capital or chops to play it?

We’re starting a new conversation thread with this very type of conversation in mind:

What other companies have you had great conversations with?

Next Twitter Client

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What I’m looking for in my next Twitter Client:

  • Ability to edit the sound for audio notification of new tweets. I want to make it distinguishable, unobtrusive, and not so ‘clever’.
  • Growl (or similar) notification. Again, the goal here it to be unobtrusive, but still give me a quick passive peek into what’s going on.
  • Allow me to create regexp filters. There are many times, when I want to simply filter out a sub-conversation I don’t want taking up mental bandwidth. It makes it harder to look through the trees. Generally, these will have short shelf-life. But there are a few that I would keep on all the time. i.e. “good morn.*” or “hello new.*” are not tweets I need to see.
  • Add a new sub-section for tweets beginning with @. Most twitter clients are great about having a special ‘place’ for direct messages and replies. Some hide them on their own page, others color the messages different in-line. I also want a simple way to toggle between viewing tweets which begin with ‘@’ so I can primarily see people’s original thoughts, and then choose to view ‘the conversation.’

What do you want from a twitter client?