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	<title>thomas knoll&#187; customer development</title>
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	<description>thinking out loud - community cultivation &#38; customer development</description>
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		<title>Saying No</title>
		<link>http://thomasknoll.info/saying-no-91106</link>
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		<pubDate>Tue, 23 Aug 2011 17:06:42 +0000</pubDate>
		<dc:creator>thomasknoll</dc:creator>
				<category><![CDATA[startuplife]]></category>
		<category><![CDATA[custdev]]></category>
		<category><![CDATA[customer development]]></category>
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		<description><![CDATA[Evan Hamilton published a article on the UserVoice: Understanding Your Customers blog, &#8220;Launchrock gains one million signups during beta by saying no to customers.&#8221; As I was reading it, I realized the one thing that might be missing, is an &#8230; <a href="http://thomasknoll.info/saying-no-91106">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<title>Three-minute Rule is a Great first step into Customer Development</title>
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		<comments>http://thomasknoll.info/three-minute-rule-is-a-great-first-step-into-customer-development-90885#comments</comments>
		<pubDate>Mon, 22 Feb 2010 19:31:56 +0000</pubDate>
		<dc:creator>thomasknoll</dc:creator>
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		<category><![CDATA[communication]]></category>
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		<description><![CDATA[Most companies I have spoken with–who are reluctant to explore the customer development process–feel that talking to customers is too hard and don&#8217;t even know where to begin. The secret (there is no secret) is to just start. It is &#8230; <a href="http://thomasknoll.info/three-minute-rule-is-a-great-first-step-into-customer-development-90885">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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