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	<title>thomas knoll&#187; linkedin</title>
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	<link>http://thomasknoll.info</link>
	<description>thinking out loud - community cultivation &#38; customer development</description>
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		<title>How I use LinkedIn</title>
		<link>http://thomasknoll.info/how-i-use-linkedin-91129</link>
		<comments>http://thomasknoll.info/how-i-use-linkedin-91129#comments</comments>
		<pubDate>Sat, 31 Dec 2011 20:00:54 +0000</pubDate>
		<dc:creator>thomasknoll</dc:creator>
				<category><![CDATA[ramblings]]></category>
		<category><![CDATA[linkedin]]></category>
		<category><![CDATA[Networking]]></category>
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		<description><![CDATA[TL;DR &#8211; I only connect on LinkedIn with people I can personally recommend. I realize that many people use LinkedIn as tool to grow their professional networks, and to &#8220;bookmark&#8221; people they have met at conferences etc. There are many &#8230; <a href="http://thomasknoll.info/how-i-use-linkedin-91129">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<title>books on community</title>
		<link>http://thomasknoll.info/books-on-community-90791</link>
		<comments>http://thomasknoll.info/books-on-community-90791#comments</comments>
		<pubDate>Sat, 14 Nov 2009 22:10:35 +0000</pubDate>
		<dc:creator>thomasknoll</dc:creator>
				<category><![CDATA[community]]></category>
		<category><![CDATA[linkedin]]></category>
		<category><![CDATA[octribe]]></category>
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		<description><![CDATA[Brainstorming titles of books on community with @communitygirl: &#8220;Community: All is Fair in Love and War&#8221; &#8220;Community: These People Kill Me&#8221; &#8220;Community: Love Scales&#8221; [ via tweeeet ] Community: All is Fair in Love and War Community is not all &#8230; <a href="http://thomasknoll.info/books-on-community-90791">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<slash:comments>19</slash:comments>
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		<title>I hate Community Management</title>
		<link>http://thomasknoll.info/i-hate-community-management-90746</link>
		<comments>http://thomasknoll.info/i-hate-community-management-90746#comments</comments>
		<pubDate>Tue, 27 Oct 2009 18:24:42 +0000</pubDate>
		<dc:creator>thomasknoll</dc:creator>
				<category><![CDATA[community]]></category>
		<category><![CDATA[influence]]></category>
		<category><![CDATA[linkedin]]></category>
		<category><![CDATA[octribe]]></category>
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		<description><![CDATA[People’s “relationships” are emergent and thus can’t be managed. That is, they can be influenced but not controlled. [ via Charlie Ehin ] a.k.a. Why I Think &#8216;manager&#8217; is the worst word to follow the word &#8216;community&#8217; I prefer the &#8230; <a href="http://thomasknoll.info/i-hate-community-management-90746">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<slash:comments>27</slash:comments>
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		<title>the fewer rules, the better</title>
		<link>http://thomasknoll.info/the-fewer-the-rules-the-better-90661</link>
		<comments>http://thomasknoll.info/the-fewer-the-rules-the-better-90661#comments</comments>
		<pubDate>Sun, 27 Sep 2009 10:45:17 +0000</pubDate>
		<dc:creator>thomasknoll</dc:creator>
				<category><![CDATA[community]]></category>
		<category><![CDATA["customer service"]]></category>
		<category><![CDATA[linkedin]]></category>
		<guid isPermaLink="false">http://dydimustk.com/blog/?p=90661</guid>
		<description><![CDATA[Really, the fewer rules, the better. The concept is just if [a customer] calls and there&#8217;s an issue, do whatever is necessary to make her happy and really wow her. [ via The Way I Work ]]]></description>
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