Tag Archives: seesmic

Users Are People Too

Just ran across my new favorite #loveyourcustomer hack! Back in the video days of Seesmic it was very easy to ‘humanize’ our users. They were real talking faces streaming down our screens all day long. I got to know many of them very well. Literally watching them laugh and cry, some at their lowest moments [...]
Posted in community | Also tagged , , , | 4 Comments

10 Q&A to the Q&A guy

Want to know how to pronounce my name? Ever wondered where “dydimustk” came from? Want to know what I do at Seesmic? Like the ‘thumbs up’? This video was hand crafted for you enjoyment: Seesmic du Jour 160: 10 Q&A to the Q&A guy. Tweet
Posted in ramblings | Also tagged | Comments closed

Ask Seesmic

Some of my favorite words are transparency, honesty, sincerity, genuineness, and authenticity. I love being the community manager for Seesmic, because I get to live these words everyday in my job. One of our users, sean808080, recently took notice of the way we like to interact with our community in his post entitled, “Seesmic – [...]
Posted in community | Also tagged , | 2 Comments

Customer Service and Community Support for Seesmic

What are you doing? I am working with Seesmic–a video conversation platform with a strong sense of community–to develop and provide their customer service and community support. I won’t duplicate all the information you can find on our blog, but please let me know if you have any questions. Why? I *love* helping people use [...]
Posted in community | Also tagged , | 27 Comments

Seesmic Hacks

I got tired of messing with seesmic ‘stand alone’ videos, so I wrote a little greasemonkey script to redirect standalone videos to their in-dashboard-counterpart. This allows quicker access to “reply” and “follow”!! Link is here. Post about it is here: Tweet
Posted in geek | Also tagged , , | Leave a comment

Scoble lets me off the hook

Tonight in Seesmic, Vic asked Scoble when he knew his experiment would get him kicked off facebook. I bet Vic that Scoble knew before he even started the whole project. If I was wrong, I would dance (an initiation rite into the seesmic community). “Hey Scoble! I was right, right?” Tweet
Posted in ramblings | Also tagged , , | Leave a comment
  • (hacking around w/facebook)