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	<title>thomas knoll&#187; seesmic</title>
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	<link>http://thomasknoll.info</link>
	<description>thinking out loud - community cultivation &#38; customer development</description>
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		<title>Users Are People Too</title>
		<link>http://thomasknoll.info/users-are-people-too-90892</link>
		<comments>http://thomasknoll.info/users-are-people-too-90892#comments</comments>
		<pubDate>Wed, 24 Feb 2010 08:18:00 +0000</pubDate>
		<dc:creator>thomasknoll</dc:creator>
				<category><![CDATA[community]]></category>
		<category><![CDATA[actb]]></category>
		<category><![CDATA[loveyourcustomer]]></category>
		<category><![CDATA[octribe]]></category>
		<category><![CDATA[seesmic]]></category>
		<guid isPermaLink="false">http://thomasknoll.info/?p=90892</guid>
		<description><![CDATA[Just ran across my new favorite #loveyourcustomer hack! Back in the video days of Seesmic it was very easy to &#8216;humanize&#8217; our users. They were real talking faces streaming down our screens all day long. I got to know many &#8230; <a href="http://thomasknoll.info/users-are-people-too-90892">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<slash:comments>8</slash:comments>
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		<title>10 Q&amp;A to the Q&amp;A guy</title>
		<link>http://thomasknoll.info/10-qa-to-the-qa-guy-90631</link>
		<comments>http://thomasknoll.info/10-qa-to-the-qa-guy-90631#comments</comments>
		<pubDate>Thu, 05 Jun 2008 20:25:20 +0000</pubDate>
		<dc:creator>thomasknoll</dc:creator>
				<category><![CDATA[ramblings]]></category>
		<category><![CDATA[community manager]]></category>
		<category><![CDATA[seesmic]]></category>
		<guid isPermaLink="false">http://dydimustk.com/blog/?p=90631</guid>
		<description><![CDATA[Want to know how to pronounce my name? Ever wondered where &#8220;dydimustk&#8221; came from? Want to know what I do at Seesmic? Like the &#8216;thumbs up&#8217;? This video was hand crafted for you enjoyment: Seesmic du Jour 160: 10 Q&#038;A &#8230; <a href="http://thomasknoll.info/10-qa-to-the-qa-guy-90631">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Ask Seesmic</title>
		<link>http://thomasknoll.info/ask-seesmic-90630</link>
		<comments>http://thomasknoll.info/ask-seesmic-90630#comments</comments>
		<pubDate>Tue, 03 Jun 2008 18:42:51 +0000</pubDate>
		<dc:creator>thomasknoll</dc:creator>
				<category><![CDATA[community]]></category>
		<category><![CDATA[conversation]]></category>
		<category><![CDATA[customer support]]></category>
		<category><![CDATA[seesmic]]></category>
		<guid isPermaLink="false">http://dydimustk.com/blog/?p=90630</guid>
		<description><![CDATA[Some of my favorite words are transparency, honesty, sincerity, genuineness, and authenticity. I love being the community manager for Seesmic, because I get to live these words everyday in my job. One of our users, sean808080, recently took notice of &#8230; <a href="http://thomasknoll.info/ask-seesmic-90630">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<slash:comments>3</slash:comments>
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		<title>Customer Service and Community Support for Seesmic</title>
		<link>http://thomasknoll.info/customer-service-and-community-support-for-seesmic-90627</link>
		<comments>http://thomasknoll.info/customer-service-and-community-support-for-seesmic-90627#comments</comments>
		<pubDate>Fri, 11 Apr 2008 08:54:48 +0000</pubDate>
		<dc:creator>thomasknoll</dc:creator>
				<category><![CDATA[community]]></category>
		<category><![CDATA["community support"]]></category>
		<category><![CDATA["customer service"]]></category>
		<category><![CDATA[seesmic]]></category>
		<guid isPermaLink="false">http://dydimustk.com/blog/?p=90627</guid>
		<description><![CDATA[What are you doing? I am working with Seesmic&#8211;a video conversation platform with a strong sense of community&#8211;to develop and provide their customer service and community support. I won&#8217;t duplicate all the information you can find on our blog, but &#8230; <a href="http://thomasknoll.info/customer-service-and-community-support-for-seesmic-90627">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<slash:comments>27</slash:comments>
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		<title>Seesmic Hacks</title>
		<link>http://thomasknoll.info/seesmic-hacks-90601</link>
		<comments>http://thomasknoll.info/seesmic-hacks-90601#comments</comments>
		<pubDate>Wed, 09 Jan 2008 04:24:18 +0000</pubDate>
		<dc:creator>thomasknoll</dc:creator>
				<category><![CDATA[geek]]></category>
		<category><![CDATA[greasemonkey]]></category>
		<category><![CDATA[hacks]]></category>
		<category><![CDATA[seesmic]]></category>
		<category><![CDATA[userscripts]]></category>
		<guid isPermaLink="false">http://dydimustk.com/blog/?p=90601</guid>
		<description><![CDATA[I got tired of messing with seesmic &#8216;stand alone&#8217; videos, so I wrote a little greasemonkey script to redirect standalone videos to their in-dashboard-counterpart. This allows quicker access to &#8220;reply&#8221; and &#8220;follow&#8221;!! Link is here. Post about it is here:]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Scoble lets me off the hook</title>
		<link>http://thomasknoll.info/scoble-lets-me-off-the-hook-90599</link>
		<comments>http://thomasknoll.info/scoble-lets-me-off-the-hook-90599#comments</comments>
		<pubDate>Fri, 04 Jan 2008 07:49:16 +0000</pubDate>
		<dc:creator>thomasknoll</dc:creator>
				<category><![CDATA[ramblings]]></category>
		<category><![CDATA[dancing]]></category>
		<category><![CDATA[facebook+plaxo+scoble]]></category>
		<category><![CDATA[scoble]]></category>
		<category><![CDATA[seesmic]]></category>
		<guid isPermaLink="false">http://dydimustk.com/blog/?p=90599</guid>
		<description><![CDATA[Tonight in Seesmic, Vic asked Scoble when he knew his experiment would get him kicked off facebook. I bet Vic that Scoble knew before he even started the whole project. If I was wrong, I would dance (an initiation rite &#8230; <a href="http://thomasknoll.info/scoble-lets-me-off-the-hook-90599">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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