Tag: “customer service”

  • There is no excuse for addressing me as, “Hi {$firstname}”

    Hi {$firstName}, It was a pleasure connecting with you at [event] in San Francisco. We appreciated the chance to talk with you about your IT environment and our services for IT professionals. Fortunately, this was not an e-mail service provider (ESP). That would have been really embarrassing. Pretty sure they didn’t even talk to me […]