zappos twitter policy

Spoke on panel this morning about employees tweeting. Zappos employee Twitter policy: “Be real and use your best judgement.”

[ via @zappos ]

If you don’t trust your employees to tweet freely, it’s an employee or leadership issue, not an employee Twitter policy issue.

[ via @zappos ]


3 comments on “zappos twitter policy”

The Nordstrom handbook was kind of urban legend for everyone in retail when I was in high school/college. I guess the brutal, awesome simplicity of it stuck with me here 12 years later.

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